Salt Lake City · Utah · Worldwide
I'm based in Salt Lake City and I work with founder-led companies here along the Wasatch Front, across the US, and internationally. Two-time COO. Engagements from $5K/month, with a two-week guarantee.
Most fractional COOs are local operators who have only ever run local businesses. That's fine until your company hits something it hasn't seen before: a payments integration that stalls, a migration that slips two quarters, a partner in a different time zone who stops responding.
I spent 20 years at Navitaire and left as Chief Operating Officer. Then I was COO of Kambr by Amadeus. That work was airline revenue technology, sold and supported worldwide, running on some of the thinnest margins in any industry. I led teams here in Utah and teams across Europe, Asia, and Latin America at the same time.
So you get someone you can meet for coffee in Salt Lake who has already solved the problem at a scale most SMBs never touch.
Silicon Slopes companies past product-market fit where delivery, support, and renewals are all still improvised. I've built those functions from nothing and run them at scale.
Firms between $2M and $50M where utilization, scoping, and margin visibility are guesses rather than numbers. Usually the founder is still the operating system.
Operations along the Wasatch Front where growth outpaced process, and every exception routes back to one or two people who can't take a vacation.
On-site when it helps and remote when it doesn't. Salt Lake City, Provo, Lehi, Ogden, and Park City are a short drive, so I'll be in your building for the sessions that need a room: leadership offsites, process mapping, hard conversations with a team that has been avoiding one.
The rest runs remote, which is how I ran global operations for two decades. Distance was never the constraint. Clarity was.
Clients outside Utah get the same engagement, fully remote. The work doesn't change.
No. Salt Lake City is my base and I take on local clients, but my work has always been global. Navitaire and Kambr both served airlines worldwide, and my network reflects that. Roughly half my engagements are outside Utah.
Engagements start at $5,000 a month for 5 to 10 hours a week. There's a two-week guarantee. If you want a smaller first step, the $999 Expert Audit gives you a written diagnosis and a 90-day roadmap in 48 hours.
Take the free Operational Readiness Score. It's about 10 minutes and scores you across 8 dimensions. You'll get a report whether or not we ever talk. If the score says you have real gaps, book a fit call.
Ten minutes, eight dimensions, a free scored report. No call required.
